The Swarm
Steve and Barry's: New NY Tower Records tenant can teach the music industry a thing or two...
TDS Editors

Steve and Barry’s, the massive mall retailer that is set to open its nearly 300th store sometime this fall in the former Manhattan Tower Records space on Lower Broadway, is known for its sub-$10 prices for every item of clothing, celebrity designers, and long lines at the checkout counters of its warehouse-sized stores across the country. Steve and Barry, the company’s founders, refer to their business as “the Google of fashion.” And while the New York Times’ Thursday Styles section takes the parallels between the former and future tenants of 692 Broadway to some absurd extremes, one section stand out for the lessons these two Long Island rag merchants could teach the ailing record labels:
Howard Schacter, the company’s chief partnership officer, said Steve & Barry’s monitors its subcontractors carefully and demands ethical business practices. The key to its low prices, he said, is a razor-slim profit margin.
Then, too, Steve & Barry’s doesn’t advertise, but rather relies on word of mouth.
Steve & Barry’s also saves small — for example, by using discount hotels, like Motel 6 and Econo Lodge, for travel, assigning one printer to 50 employees and myriad other ways.
On a tour of their offices, where designers’ cubicles are retrofitted into dreary, sometimes windowless nooks, Mr. Shore and Mr. Prevor pointed out aging furniture that Mr. Prevor found in his parents’ basement and a filing cabinet that bore the logo of a fruit-and-vegetable distributor. (There was a large stack of papers spilling onto the floor next to it.)
It is not a country club, but the offices are lively and full of 20-somethings, many of them recent college graduates — the director of stores was a music major at Harvard — attracted at being able to take on significant responsibilities fairly early in their careers, and also by the likelihood that Steve & Barry’s will eventually go public. TA Associates, a private-equity firm that backs Eastern Mountain Sports and Jenny Craig, bought a minority stake in 2006.
“To be great, you have to have these ridiculous, insane prices, and not sacrifice quality,” Mr. Shore said.
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8 Comments
So wait, in order to be great, record labels need to hire young people, have low overhead, and have a razor-slim profit margin? Because that actually reminds me of every single small indie label ever.
I wonder where they produce that cheap clothing...CDs and vinyl may be plastic, but they tend not to be made in overseas sweatshops.
Mreasy, did you bother to do more than scan the headline of this article? I wouldn't exactly say they buried the lead or anything, but the first 'rule' Steve & Barry's has relates to ethical business practices (read: not sweatshops).
And for the record, most people who work at indie labels are there because they love music, not because they expect six figure salaries and corner offices and free drinks forever and an expense account that covers your coke (as long as you share it with your bands or boss).
It's the greed and arrogance of the majors that has them in the position they're in today - that, and letting mooks like RIAA drive the business further into the ground by not only suing the heaviest consumers of your product but by asking for government intervention and handouts instead of rethinking their business model like EVERY OTHER INDUSTRY IN THE WORLD HAD TO WHEN THE MARKET DICTATED A CHANGE TO THE VALUE OF THEIR GOODS/SERVICES.
Oops, I didn't read the article, just the sum-up here, though now I have. Kudos to S&B for being non-sweatshop and miraculously cheap and clever. I should have remembered them from an article I read about SJP's 'Bitten' line, totally slipped my mind.
My main complaint with this piece is that I get tired of people saying "the music industry" or "record labels" when they only mean the majors. As indie market share increases, you'd think they'd bother to elaborate.
One of my favorite things to laugh at when I was at a major label was how the label never had money for tour support and would tell the artists "sorry, you'll have to make do" while the "executives" from the label were flying first class and staying at the Four Seasons wherever they went....often to the same city where the band was forced to all share 1 room in the Motel 6! Then of course there's the money the "executives" spent on catered breakfast meetings where a few hundred bucks was dropped on 1 pitcher of fresh squeezed OJ and a platter of scones. But sorry artists, we don't have money for you.
Wow, x-major label guy...did you work for PolyGram too? Sounds just like my 5 years there.
Ha!! Yes, Artie Flufkin. As a matter of fact, I did work for one of the labels they owned! I don't know for sure, but I'm willing to bet that the new boss (Universal) is doing the same as the old boss....
Another major label vet in the house... I worked at one of the top distributors in the mid-'90s. It was my first gig out of college and I was pysched. But after a year of seeing just how disgusting everything was, I ran screaming.
1. We were encouraged to spend as much $$ as possible shmoozing our 'clients.' In my case, record store mgrs.
2. After months of eating every meal out at the local Hoolihan's or wherever schmoozing these people, I gained like 25 lbs.
3. "Interns" were merely girls in junior college willing to put out for any guy that had a paying job at the company. Most of the married guys I worked with spent a LOT of time with the "interns."
And that's just the beginning. Seriously one of the grossest displays of everything wrong with the human condition, all tricked out into the 'glamorous' music industry. Bad times.
But i like fuckin,doing drugs and getting shit for free? corner desks rock..